How to Delete Your Account
Step-by-step instructions for deleting your ReviewKmon account on Web, data retention policies, and account access permissions after deletion.
1. Step-by-Step Account Deletion Guide
You can delete your ReviewKmon account at any time either from our Web Application or Mobile Application.
Web Application Steps:
- Sign in to your ReviewKmon account.
- Click your profile avatar at the top-right corner and select Account Settings (/account/settings).
- Scroll down to the Danger Zone section at the bottom of the page.
- Click the red 'Delete Account' button.
2. What Happens When You Delete Your Account
Account deletion is immediate and automated. Here is what happens behind the scenes:
- All active login sessions across your browsers and mobile devices will be logged out immediately.
- Your password hash and email authentication tokens are deactivated and removed from the active identity registry.
- Any pending or active business profile ownership claims linked to your account will be revoked.
- Your display name, email address, avatar, and contact details are purged or anonymized from active user databases.
3. Access Permissions (What You CAN & CANNOT Do After Deletion)
ReviewKmon is an open directory for consumer trust in Bangladesh. Deleting your account changes your access level as follows:
| What You CAN Still Do: | What You CANNOT Do: |
|---|---|
| Browse public business listings, category rankings, and store profiles. | Post new customer reviews or give star ratings. |
| Read verified customer reviews, rating scores, and scam warnings. | Claim business profiles or manage store listings via the Business Portal. |
| Search Bangladeshi online stores, Facebook shops, and F-commerce pages. | Submit moderation reports or track case updates in 'My Reports'. |
4. Data Retention & Anonymization Policy
Public Customer Reviews: Published customer reviews submitted prior to account deletion may remain publicly visible in an anonymized format (attributed to 'Former User' or 'Anonymous Reviewer'). This protects community integrity.
Security & Fraud Logs: Security audit logs, IP trackers associated with malicious report abuse, or dispute records required by law are retained in encrypted backup archives for the required statutory period.
5. Alternatives to Account Deletion
If you experience any difficulties deleting your account or have questions about data retention, our support team is available to assist you.